Frequently Asked Questions
Everything you need to know about our sustainable Merino wool collection.
What makes MENIQUE clothing unique?
We specialize in 100% organic Merino wool apparel that is biodegradable, moisture-wicking, and naturally odor-resistant, ensuring premium comfort and sustainability.
How should I care for my Merino wool garments?
To maintain the quality, we recommend machine washing on a gentle wool cycle at 30°C with wool-specific detergent. Always air dry flat and avoid tumble drying.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery times vary from 3 to 10 business days depending on your location.
Can I return or exchange an item?
Yes, we offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.
Are your products ethically produced?
Absolutely. We pride ourselves on ethical manufacturing in Europe, ensuring fair wages and safe working conditions while sourcing wool from non-mulesed sheep.
How do I find the right size?
Each product page features a detailed size guide. Since Merino wool has a natural stretch, we recommend choosing your standard size for a regular fit or sizing down for a base-layer fit.