Returns & Exchanges
At MENIQUE, we want you to be completely satisfied with your sustainable luxury pieces, which is why we offer a 30-day hassle-free return and exchange policy for all unworn items. If your Merino wool garment isn't the perfect fit, we are here to ensure a seamless resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garments are in their original, unwashed condition.
Ship the Items
Print your prepaid shipping label (if applicable) and drop off the package at your nearest authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing